This chapter is divided into four sections: Leadership Structure, Leadership Relationships, Organization Culture and System
Performance Expectations, and Operations. The organization’s culture, systems, and leadership structure and relationships all come
together to shape and drive its operations.
The standards in the Leadership Structure section identify and define the various leadership groups and their responsibilities. The
standards in Leadership Relationships address the development of the organization’s mission, vision, and goals, as well as
communication among leaders. The standards in the Organization Culture and System Performance Expectations section focus on the
framework for the organization’s culture and systems. These standards also demonstrate how leaders help shape the culture of an
organization and how culture, in turn, affects important systems within the organization (for example, data use, planning,
communication, changing performance, staffing). The standards in the Operations section address the functions that are important to